UOWCIII® | Refunds & Returns Policy
Refunds & Returns Policy last updated: February 23, 2026
1. Returns & Refunds Policy Introduction
This Returns & Refunds Policy outlines the Refunds information and Returns logistics set out at our online store, accessible from: https://www.uowciii.com / https://www.uowciii.co.uk.
(Please note, by definition, when referring to UOWCIII Artwork Prints / Editions we are specifically referring to our Art Prints / Open and Limited Edition Products available at: https://www.uowciii.com / https://www.uowciii.co.uk.)
Section 2. of The Policy outlines the Returns & Refunds information for UOWCIII Art prints / Open and Limited Editions.
Section 3. of The Policy Outlines Buyer’s Remorse for UOWCIII Art prints / Open and Limited Editions.
Section 4. of The Policy outlines Size/Formats Exchanges for UOWCIII Art prints / Open and Limited Editions.
Section 5. of The Policy provides our Contact Information.
2. Returns on Damaged or Lost Artwork(s)/Edition(s)
(UOWCIII Art Prints / Open and Limited Editions)
In the unlikely event of receiving a damaged artwork, please contact us within 48 hours of receiving the item with supporting images of the damaged piece. Once confirmed, we will endeavour to replace the Edition, free of cost.
Processing a re-issue of a Limited Edition print will not impact the existing numbering system. It will essentially be considered a duplicate order, maintaining the original numbering and Limited Edition details.
A defective Limited Edition print would not be considered part of our official Limited Editions and thus would hold no value, due to its damaged form. If you have any concerns regarding a re-issue of a Limited Edition, we advise the destruction of the damaged print after the replacement has been received, this will ensure that the re-issue is the only one of that specific numbering to exist.
In the event that we are unable to replace the Edition, we may discuss arranging a refund upon receiving the returned damaged artwork and corresponding Certificate of Authenticity (where applicable).
For the return(s) of damaged artwork(s) please contact us prior to returning the item (where applicable) to arrange logistics.
Please note that we are unable to directly receive returns to our physical contact address, as returns will most likely be directed to our Printing Partner, as orders are fulfilled from their location(s).
The correct return address for your order will most likely be found on the packaging of your order, of which it was delivered/shipped.
For further assistance, please contact us directly via email at: info@uowciii.com, from here we will endeavour to find the most suitable and satisfactory solution for your query.
3. Buyer's Remorse
(UOWCIII Artwork Prints / Editions)
Please be kindly advised that All Sales are Final (applies to products storewide) with exception to Returns On Damaged Or Lost Artwork(s)/Edition(s). Please refer to section 2. of our Refunds & Returns Policy (above).
Our Refunds & Returns Policy doesn’t cover buyer’s remorse, due to our products Made to Order nature of production; therefore, unfortunately we are unable to issue you a refund/exchange/rewards/discounts, or any other form of store credit under such circumstances.
4. Size/Format Exchanges
(UOWCIII Art Prints / Open and Limited Editions)
Please be kindly advised that All Sales are Final (applies to products storewide) with exception to Returns On Damaged Or Lost Artwork(s)/Edition(s). Please refer to section 2. of our Refunds & Returns Policy (above).
Our products are all carefully made-to-order, therefore unfortunately, due to this nature of production our Refunds & Returns Policy doesn’t cover products ordered in an unsuitable/unfavoured size or format - this is because exchange would mean producing an entirely new product or Edition. Therefore, unfortunately we are unable to issue you an exchange or refund/rewards/discounts, or any form of store credit under these circumstances.
5. Contact
(UOWCIII Art Prints / Open and Limited Editions)
Should you have any questions, concerns or suggestions regarding our Returns & Refunds Policy, please Email us at: info@uowciii.com.
