Refund policy

Refunds & Returns Policy last updated: October 4th, 2026

 

1. Returns & Refunds Policy Introduction

This Returns & Refunds Policy outlines the Refunds information and Returns logistics set out at our online store, accessible from: https://www.uowciii.com / https://www.uowciii.co.uk.

(Please note, by definition, when referring to UOWCIII Artwork Prints / Editions we are specifically referring to our Art Prints Products available at: https://www.uowciii.com / https://www.uowciii.co.uk.)

 

Section 2. of The Policy outlines the Returns & Refunds information for UOWCIII Art prints / Open Editions.

Section 3. of The Policy Outlines Buyer’s Remorse for UOWCIII Art prints / Open Editions. 

Section 4. of The Policy outlines Size/Formats Exchanges for UOWCIII Art prints / Open Editions. 

Section 5. of The Policy provides our Contact Information.

 

2. Returns on Damaged or Lost Artwork(s)/Edition(s) 

(UOWCIII Art Prints / Open Editions) 

In the unlikely event of receiving a damaged Open Edition art print, please contact us within 48 hours of receiving the item with supporting images of the damaged piece. Once confirmed, we will endeavour to replace the Edition, free of cost. Shipping / Duty charges may apply. 

For the return(s) of damaged artwork(s) please contact us prior to returning the item (where applicable) to arrange logistics.

Please note that Open Edition prints are fulfilled from our studio location. This address is not available to view from our contact page.

The correct return address for your order will most likely be provided on the packaging of your order, of which it was delivered/shipped.

For further assistance on Open Edition return address, please contact us directly via email at: info@uowciii.com, from here we will endeavour to find the most suitable and satisfactory solution for your query.

 

3. Buyer's Remorse 

(UOWCIII Artwork Prints / Open Editions) 

Please be kindly advised that All Sales are Final (applies to products storewide) with exception to Returns On Damaged Or Lost Artwork(s)/Edition(s). Please refer to section 2. of our Refunds & Returns Policy (above).

Our Refunds & Returns Policy doesn’t cover buyer’s remorse, due to our products nature of production; therefore, unfortunately we are unable to issue you a refund/exchange/rewards/discounts, or any other form of store credit under such circumstances. 

4. Size/Format Exchanges

(UOWCIII Art Prints / Open Editions)

Please be kindly advised that All Sales are Final (applies to products storewide) with exception to Returns On Damaged Or Lost Artwork(s)/Edition(s). Please refer to Section 2.  of our Refunds & Returns Policy (above) for damaged items. 

Due to our products nature of production, our Refunds & Returns Policy doesn’t cover products ordered in an unsuitable/unfavoured size or format - this is because exchange would mean producing an entirely new product or Edition. Therefore, unfortunately we are unable to issue you an exchange or refund/rewards/discounts, or any form of store credit under these circumstances.

 

 

5. Contact

Should you have any questions, concerns or suggestions regarding our Returns & Refunds Policy, please Email us at: info@uowciii.com.