Shipping & Delivery Policy
Shipping & Delivery Policy effective as of: 22/05/25
1. Shipping & Delivery Policy Introduction
This Shipping & Delivery Policy outlines the delivery & shipping logistics set out at our online store, accessible from: https://www.uowciii.com / https://www.uowciii.co.uk.
Section 2. - Section 3. of The Policy outlines the delivery information for UOWCIII Artwork prints / Editions specifically.
Section 4. - Section 7. of The Policy outlines the delivery information for UOWCIII Merchandise Products specifically.
Section 8. of The Policy provides our Contact Information.
Please note, by definition, when referring to UOWCIII Artwork Prints / Editions we are specifically referring to our Artwork Prints & Edition Products available at: https://www.uowciii.com / https://www.uowciii.co.uk.
By definition, when referring to UOWCIII Merchandise Products we are specifically referring to our Merchandise Products (products which exclude UOWCIII Artwork Prints / Editions) available at: https://www.uowciii.com / https://www.uowciii.co.uk.
2. Our Shipping & Delivery
(UOWCIII Artwork Prints / Editions)
We provide shipping for all prints and framed artwork orders to the majority of countries/regions of the world, excluding the region of Canada and Rest of World (ROW) locations, which include Australia and New Zealand. Should your address not be accepted at checkout, within the areas we offer shipping for, please contact us directly via Email at: info@uowciii.com and we will endeavour to find a satisfactory solution.
Our fulfilment partner utilises data on reliability, speed, and cost to choose the most dependable and economical delivery option, ensuring that your order(s) arrive precisely when expected. With locations in London, UK | Düsseldorf, Germany | & New York, USA, our partner employs a variety of shipping carriers to ensure both a speedy and secure delivery of your order.
Below is a general graph of various global delivery regions and product types and the most likely means of delivery/shipping based on the region and/or product type of your order.
2.1 Means of Delivery/Shipping (based on region of delivery/shipping)
(UOWCIII Artwork Prints / Editions)
2.2 Delivery/Shipping Times & Costs (based on region of delivery/shipping)
(UOWCIII Artwork Prints / Editions)
The following graph indicates average delivery/shipping times and cost(s) by geographical region. Please note that all times are provided on a best-endeavour basis.
Orders are dispatched within 5-10 working days. Thereafter, they should arrive within the time-frames listed above. Dispatch times can vary - please allow up to 2-3 weeks for delivery of all orders.
Once your order is shipped/dispatched, you will most likely receive a tracking number via Email.
Please be advised that any information listed here is provided for general guidance only.
3. Customs
(UOWCIII Artwork Prints / Editions)
We mostly have duty-free delivery to the US, UK and EU, however this is not guaranteed, and customers in other countries may have to pay a Customs Clearance Fee, as required by your port of delivery.
Please be advised, if you order goods from our store for Shipping to an international delivery destination of which we do not have duty-free delivery to, your order may be subject to import duties and taxes which are applied when the delivery reaches that destination. Please note that we have no control over these charges and we cannot predict their specific amount/cost.
You will be responsible for payment of any such import duties and taxes. For more information, please contact your local customs office for further information, before placing your order.
It is the Buyer(s) responsibility to comply with all applicable laws and regulations of the country for which the goods are destined. We will not be liable or responsible if you commit to any such legal violations, laws, legal orders or such, in your geographical region/selected shipping destination area.
4. Delivery & Service
(UOWCIII Merchandise Products)
4.1 (UK) Delivery
(UOWCIII Merchandise Products)
For UOWCIII Merchandise Products, we currently only offer delivery to UK delivery regions to enhance logistical efficiency and prevent high delivery/shipping costs. This may change in the future. Should you be interested in a specific product for delivery/shipping outside of the UK, please contact us at: info@uowciii.com, where we can further discuss additional shipping region options.
Thanks to our manufacturing partner’s one-stop production facility, many orders are likely dispatched within 24 hours of receiving the order. This is a result of staff and production capabilities being situated within the same building, ensuring each product is printed and manufactured to long-established high standards. Production times may vary according to each individual product. Weekend days or public holidays are not regarded as general days of production.
Our manufacturing Partner uses Royal Mail’s 1st Class Recorded service for most orders under 2kg. This is the standard service. Royal Mail delivers 94% of orders the next day, however, occasionally it may take 2-5 days, and in rare cases up to 15 working days.
Standard delivery days include Saturdays, and excludes Sundays. The average delivery price may vary depending on the number of items in your order.
If orders are dispatched after 6pm, parcels are usually collected the following morning. In the case of express delivery, the next working day counts as the first day of delivery.
If your item is over 2kg, bulky, or large (over 60x40cm), FedEx UK couriers are used. They are likely to deliver the next business day.
5. Customs Tax / Duty
(UOWCIII Merchandise Products)
For UOWCIII merchandise products, we currently only offer delivery to UK delivery regions to enhance logistical efficiency and prevent high delivery/shipping costs, therefor Customs Tax / Duties will most likely not be incurred.
During the product check-out process for UOWCIII Merchandise products at https://www.uowciii.com (Excludes UOWCIII Artwork Prints / Editions) the delivery option likely will show in checkout with the product's most relevant shipping profile related to that product's category.
We intend to ensure that the shipping profile for these type of products allow only for the option of UK shipping. Should additional shipping profile regions appear in checkout with the option to deliver beyond the UK region, please notify us at: info@uowciii.com.
Shipping to geographical regions beyond UK local shipping regions may result in fees incurred due to Customs / Duty Taxes.
If your order is to be delivered outside the UK, you may incur additional charges beyond our control. This could be non-reclaimable customs tax as well as administration fees. We advise checking the specific customs or import duty policies for your delivery country.
6. Adverse Weather Conditions
(UOWCIII Merchandise Products)
When there are adverse weather conditions, deliveries to some parts of the country can be affected. To minimise delays our Manufacturing Partner works closely with both Royal Mail and FedEx. When your order is dispatched, we may inform you of which courier was used.
Information and updates regarding delivery services may be found on Royal Mail and FedEx websites as well as local weather news.
7. In Case Of Royal Mail Strikes
(UOWCIII Merchandise Products)
In the case of Royal Mail strikes, Our Manufacturing Partner may still able to deliver your items the next day, excluding Sundays. Alternative delivery methods may be switched for efficiency. During strikes, Royal Mail may still deliver small packages (under 2kg). Unfortunately, delivery is not guaranteed. However, Special Delivery items receive priority treatment, we believe, even during strikes.
8. Contact Information
(UOWCIII Merchandise Products) / (UOWCIII Artwork Prints / Editions)
Should you have any questions or concerns regarding our Shipping & Delivery Policy, please Email us at: info@uowciii.com